Frequently Asked Questions
777net FAQ — Whatever you ask,
the answers are right here
Over 20 questions about deposits and withdrawals, support, responsible gaming, and local games — answered clearly in Myanmar.
777net has brought together the questions players ask most and answered them fully on this FAQ page. Questions about support, self-exclusion, Shan Koe Mee and 2D / 3D games, and deposit methods are organised into the groups below so you can find what you need fast. If you don't find your answer here, contact us via 24/7 Live Chat.
Contact Us
777net's support team is available 7 days a week, 24 hours a day.
We are ready to help at any time on Myanmar Standard Time (UTC+6:30), with no holidays.
You can reach us for any issue, including bonus claims, payment problems, and account matters.
777net's Live Chat and Email support is available in Myanmar language.
Players can ask questions freely in the language they understand, making it easier to get help.
Don't hesitate about technical questions — our staff can explain everything clearly.
777net has 2 support channels — direct Live Chat and Email ([email protected]).
You can ask any question through either of these 2 channels and we will respond as quickly as possible.
Live Chat is the fastest channel, while Email is better suited for keeping records.
Please have the following ready before contacting us —
- Your 777net account ID and player name
- The approximate time and date the issue occurred
- The relevant amount and transfer reference number
- If you have a screenshot, please attach it
We aim to reply to Email enquiries as quickly as possible.
Attaching transaction records and payment proof will speed up the response.
For urgent matters, contact us via Live Chat for the fastest response, and payment-related issues can be followed up right away.
Self-Exclusion
Yes. 777net provides services only to players aged 21 and above.
We strictly follow a responsible gambling policy and do not allow anyone under the age of 21 to access and play.
This policy is in place for the health and safety of our players.
If you want to set limits on your playing time, amounts, or game types, contact 777net via Live Chat or Email.
Our support team will help you set those limits and can also assist with requesting a cooling-off period.
Self-limiting is a smart personal decision, and our support team is here to back you up.
Watch out if you notice these signs —
- Playing beyond your budget
- Wanting to increase stakes when losing
- Gambling affecting your real-life responsibilities
- Constantly chasing losses and running into financial problems
Every player can set a deposit limit on a daily or weekly basis.
Setting such limits helps you manage your finances and is an effective way to gamble responsibly.
If you would like this help, contact us via Live Chat — our support team will take care of it.
Yes. If you want to stop gambling completely, you can contact 777net support and request self-exclusion.
You can choose the length of the period yourself, and your account access will be blocked during that time.
Our support team will handle this decision with respect.
Shan Koe Mee and 2D / 3D
In the 2D game, players choose 2 numbers (00–99) themselves, and players whose numbers match the announced result win a prize.
777net displays results in a transparent manner, so players can verify their accuracy.
No one can predict the result in advance — it is decided by chance alone.
Shan Koe Mee is a traditional Myanmar card game, available on 777net in a digital version.
It is played with 3 cards and the player with the highest score wins. If you are confident in your hand, you can raise your bet; if not, you can fold.
Since it is a player-versus-player game, strategic decisions play a role.
2D requires you to pick 2 digits (00–99), with results drawn around twice a day.
3D requires you to pick 3 digits (000–999), with a different result schedule.
All 3 digits must match to win, so the odds are lower — but the prize amount is significantly larger.
The 777net website works smoothly on any mobile browser.
No app download needed — play on Android, iOS phones and tablets.
With a good data connection, you can play 2D / 3D games from anywhere and check results in real time.
777net's 2D game runs on a digital result-generation system.
777net makes results and transparency verifiable by players in the community.
A clear result display system is in place so you can trust that you're playing with genuine results.
Deposit Questions
After depositing, it should normally appear within a few minutes. If it's taking longer —
- Send the transfer screenshot to Live Chat
- Share the reference number
- It may be a bank delay or a KBZPay / Wave Money server issue
Go to the 777net website and open the deposit screen. Select KBZPay and transfer to the QR code or phone number provided.
Note the reference number and enter it in the form. The minimum deposit is 5,000 Ks and it will reach your account within a few minutes.
Whichever payment method you use — KBZPay, Wave Money, AYA Pay, CB Pay or bank transfer —
- Minimum deposit amount: 5,000 Ks
- Minimum withdrawal amount: 10,000 Ks
Depositing via Wave Money is similar to KBZPay. Open the Wave Money app and transfer to the Wave Money number shown on the 777net website.
Include your 777net account ID in the note — this helps verify the payment quickly.
777net has 5 payment methods —
- KBZPay
- Wave Money
- AYA Pay
- CB Pay
- Bank transfer
777net withdrawals are normally processed within 1 hour.
Large amounts or cases that need review may take longer — you can check the status directly through our support channels.
The minimum withdrawal amount is 10,000 Ks.
We're here to help
If you haven't found your answer, contact 777net via 24/7 Live Chat or Email. Our knowledgeable staff are ready to assist you in Burmese every minute of the day.
[email protected] | 24/7 MMT